Privacy
This page explains what OP Knowledge collects, why it is collected, and how customers can request support regarding their data.
We collect the account details, workspace profile data, documents, approvals, invitations, and usage events needed to operate OP Knowledge. We also process system logs, billing state, and operational metadata required to secure and support the service.
Customer teams control the content they upload or author inside the workspace. That includes operational documents, policies, procedures, comments, tasks, and other records created by their users.
We use data to authenticate users, provide document workflows, run the knowledge assistant, maintain audit history, deliver notifications, and keep the service secure and reliable.
We may use service providers for infrastructure, authentication, email delivery, monitoring, and payment processing. Those providers process data only as needed to deliver the service.
We retain customer data for as long as needed to provide the service, comply with legal obligations, and resolve disputes. We apply access controls, audit trails, managed infrastructure, and monitoring to protect the system.
If you need deletion, export, or security assistance, contact support@unlockai.us.